Patient Billing & Scheduling Coordinator II

UNKNOWN; United States; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vacation and holidays

Health insurance

Metro U-Pass transportation

403(b) Retirement Savings Plan

Wellness programs and EAP

Caregiver leave and tuition assistance

Job summary

Washington University in St. Louis seeks an associates-level coordinator to obtain insurance details and counsel patients on financial assistance. You will schedule and register patients by phone or email, with minimal in-person contact, and assist physicians with referrals and billing inquiries.

The role emphasizes communicating with patients, clinical staff, and third-party payers, supporting scheduling templates, and providing basic account maintenance under supervision.

Qualifications

• Education: High school diploma or equivalent.
• Work Experience: 3 years Relevant Experience.

Responsibilities

• Obtain insurance information and counsel on financial assistance.
• Schedule and register patients by phone or email.
• Review schedules for new patients and update as needed.
• Call patients with appointment reminders and collect insurance details.
• Process internal physician referrals for clinical care.
• Explain billing processes to patients and staff.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Office

Microsoft Word

Job description

Washington University in St. Louis seeks an associates-level coordinator to obtain insurance details and counsel patients on financial assistance. You will schedule and register patients by phone or email, with minimal in-person contact, and assist physicians with referrals and billing inquiries.

The role emphasizes communicating with patients, clinical staff, and third-party payers, supporting scheduling templates, and providing basic account maintenance under supervision.