Patient Billing & Receivables Specialist

Maine Optometry; Gorham (ME); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive pay

401K plan

Health insurance

Paid vacation

Eyeglasses & contacts

Nine holidays

Additional benefits

Résumé du poste

Maine Optometry is seeking a Patient Receivable and Billing Specialist to manage outstanding patient balances and support timely, accurate billing processes. This in-person role focuses on courteous patient interactions and compliant handling of sensitive information.

You will handle statements, coordinate with insurance and third-party partners, and assist with administrative tasks while contributing to a positive patient experience and strong revenue cycle performance.

Qualifications

• High school diploma or GED required.
• Minimum of three years of experience in a business office and/or physician’s office with medical terminology knowledge.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Products.

Responsabilités

• Communicate with patients about billing questions and payment options.
• Respond to patient concerns with empathy and professionalism.
• Manage and follow up on outstanding balances in a timely manner.
• Review accounts for discrepancies and resolve balance issues.
• Prepare and send patient statements and related documents.
• Coordinate with collection agencies as needed per policy.
• Post daily payments and reconcile with the Accounting Department.
• Document all patient communications and collection activity accurately.
• Review aging reports to identify collection opportunities and drive resolution.
• Provide administrative support for office operations and data updates to patient accounts.

Connaissances

Verbal communication

Written communication

Customer service

Attention to detail

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Maine Optometry is seeking a Patient Receivable and Billing Specialist to manage outstanding patient balances and support timely, accurate billing processes. This in-person role focuses on courteous patient interactions and compliant handling of sensitive information.

You will handle statements, coordinate with insurance and third-party partners, and assist with administrative tasks while contributing to a positive patient experience and strong revenue cycle performance.