Patient Billing & Insurance Coordinator

Smile Doctors LLC; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors LLC is seeking a Financial Coordinator to support patient accounting, billing, and insurance processing across our US clinics. You will interact with patients on balances, coordinate payments, verify coverage, and submit authorizations.

The role requires at least 1 year in billing/collections, and proficiency with Microsoft 365, SharePoint, and Excel. You’ll work in a fast-paced dental support network focused on patient care.

Qualifications

• High School diploma required.
• Minimum of 1 year of experience in billing, collections, or insurance processing.
• Basic knowledge of Microsoft 365, computers, and standard office equipment.
• Basic knowledge of mathematical principles.
• Basic knowledge of current collection laws preferred.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel.

Responsibilities

• Communicate with patients regarding past-due accounts via phone, email, and text.
• Work with clinic team to ensure payments are collected.
• Collect and process payments on past-due accounts.
• Arrange payment plans with patients as needed.
• Perform general office and administrative duties supporting patient flow.
• Greet and schedule patients.
• Assist with New Patient process and follow-through.
• Ensure HIPAA/state-compliant handling of forms and records.
• Verify patient insurance eligibility.
• Submit insurance prior authorizations.
• May reconcile cash, manage Accounts Receivable and Payables, and make bank deposits.
• Adjust patient ledgers.

Skills

Billing & collections

Insurance processing

Patient account management

Education

High School diploma

Tools

Microsoft 365

SharePoint

Excel

Job description

Smile Doctors LLC is seeking a Financial Coordinator to support patient accounting, billing, and insurance processing across our US clinics. You will interact with patients on balances, coordinate payments, verify coverage, and submit authorizations.

The role requires at least 1 year in billing/collections, and proficiency with Microsoft 365, SharePoint, and Excel. You’ll work in a fast-paced dental support network focused on patient care.