Financial Coordinator

Smile Doctors LLC; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors LLC is seeking a Financial Coordinator to support patient accounting, billing, and insurance processing across our US clinics. You will interact with patients on balances, coordinate payments, verify coverage, and submit authorizations.

The role requires at least 1 year in billing/collections, and proficiency with Microsoft 365, SharePoint, and Excel. You’ll work in a fast-paced dental support network focused on patient care.

Qualifications

• High School diploma required.
• Minimum of 1 year of experience in billing, collections, or insurance processing.
• Basic knowledge of Microsoft 365, computers, and standard office equipment.
• Basic knowledge of mathematical principles.
• Basic knowledge of current collection laws preferred.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel.

Responsibilities

• Communicate with patients regarding past-due accounts via phone, email, and text.
• Work with clinic team to ensure payments are collected.
• Collect and process payments on past-due accounts.
• Arrange payment plans with patients as needed.
• Perform general office and administrative duties supporting patient flow.
• Greet and schedule patients.
• Assist with New Patient process and follow-through.
• Ensure HIPAA/state-compliant handling of forms and records.
• Verify patient insurance eligibility.
• Submit insurance prior authorizations.
• May reconcile cash, manage Accounts Receivable and Payables, and make bank deposits.
• Adjust patient ledgers.

Skills

Billing & collections

Insurance processing

Patient account management

Education

High School diploma

Tools

Microsoft 365

SharePoint

Excel

Job description

Looking for a career that makes you smile? We're seeking a Financial Coordinator to join our growing team. You'll perform various financial, administrative, and insurance-related activities. Contact patients about past-due balances and facilitate payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care. Submit prior authorizations for treatment.

How you'll make us better:

• Communicate with patients regarding past-due accounts using phone, email, and text messaging
• Work with clinic team members to ensure payments are collected
• Collect and process payments on past-due accounts
• Work with patients to make payment arrangements as necessary
• Perform general office and administrative duties assisting with the patient process
• Greet and schedule patients
• Assist with the New Patient process including the new patient phone call and administrative follow-through
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)
• Verify patient insurance eligibility
• Submit insurance prior authorizations
• May reconcile cash balance and manage Accounts Receivable and Payables, including making bank deposits
• Adjust patient ledgers

Your special skills:

We're proud of our company culture and heritage of awesomeness. We are looking for someone who wants to be part of a team environment where everyone does their share and more. It is essential to be flexible, friendly, receptive to feedback, and committed to personal growth. A successful team member enjoys working in a fast-paced environment, adapts well to change, and consistently goes above and beyond in day-to-day activities and interactions with patients and team members.

Prerequisites for success:

• High School diploma required
• Minimum of 1 (one) year of experience in billing, collections, or insurance processing
• Basic knowledge of Microsoft 365, computers, and standard office equipment
• Basic knowledge of mathematical principles
• Basic knowledge of current collection laws preferred
• Basic knowledge of insurance administration or processing
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

The Perks:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay Range: $18.40 - $23.70

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.