Patient Billing Advocate: Resolve Accounts & Inquiries

Nevada Regional Medical Center; Nevada (MO); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Nevada Regional Medical Center is seeking a Billing Clerk to manage patient accounts and process payments. This role involves preparing itemized statements, addressing patient inquiries, and resolving billing issues to ensure accurate account balances.

Ideal candidates will have strong communication skills, the ability to handle multiple tasks, and prior customer service experience. The position is on-site and requires confidentiality in handling financial information.

Qualifications

• High school diploma or equivalent required.

Responsabilités

• Prepare and submit itemized statements to requesters electronically or on paper.
• Handle patient inquiries and answer questions from patients.
• Identify and resolve patient billing problems.
• Take payments by phone and follow up on missed payments to resolve discrepancies.
• Work with billing to resolve accounts.
• Identify refunds to patients and initiate them.
• Call patients to review findings of their queries.
• Balance patient accounts.
• Maintain patient confidentiality.
• Other duties as assigned.

Connaissances

Clear communication

Team collaboration

Mathematical proficiency

Multitasking

Oral and written communication

Formation

High school diploma

Description du poste

Nevada Regional Medical Center is seeking a Billing Clerk to manage patient accounts and process payments. This role involves preparing itemized statements, addressing patient inquiries, and resolving billing issues to ensure accurate account balances.

Ideal candidates will have strong communication skills, the ability to handle multiple tasks, and prior customer service experience. The position is on-site and requires confidentiality in handling financial information.