Patient Billing & Correspondence Specialist

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); Híbrido; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Penn Medicine in Bala Cynwyd, PA, offers a hybrid billing role focused on patient accounting. You will handle billing inquiries, update SMS/EPIC records, gather insurance information, and ensure accurate balances for patients and insurers.

The position emphasizes confidentiality and timely responses to billing issues, with prior billing experience and Epic/SMS familiarity preferred for successful performance.

Formación

• 1+ years of office experience required.
• Billing experience preferred.
• Knowledge of computerized medical billing systems preferred.
• Knowledge of accounts receivable follow-up or patient account resolution preferred.
• Must attend and pass SMS and Epic modules within the required time.

Responsabilidades

• Answer and respond to all billing queries to accommodate the diverse needs of UPHS patients/customers in a timely and courteous manner.
• Answer and respond to SMS/TRAC workstation requests.
• Maintains current work knowledge of established work procedure to ensure accurate handling of all billing issues.
• Ensure patients/customers confidentiality and respect.
• Process and respond to all correspondence and telephone billing related issues in a timely and effective manner.
• Effectively update patient/insurance information on SMS/EPIC system to ensure and maximize third party reimbursements.

Conocimientos

Customer service

Time management

Attention to detail

Confidentiality

Educación

High school diploma or GED

Herramientas

SMS/EPIC system

SMS/TRAC workstation

Billing software

Descripción del empleo

Penn Medicine in Bala Cynwyd, PA, offers a hybrid billing role focused on patient accounting. You will handle billing inquiries, update SMS/EPIC records, gather insurance information, and ensure accurate balances for patients and insurers.

The position emphasizes confidentiality and timely responses to billing issues, with prior billing experience and Epic/SMS familiarity preferred for successful performance.