Patient Billing & Collections Specialist

East River Medical Imaging, PC.; New York (NY); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Paid holidays

Job summary

East River Medical Imaging, PC. is seeking a Patient Financial Services Representative to join their team in New York City. This role focuses on collections and customer service, requiring strong organizational skills and the ability to work effectively in a team setting.

The successful candidate will ensure that balances are resolved efficiently, collect patient payments, and assist with administrative tasks. ERMI offers a supportive culture, competitive pay, and benefits including medical insurance and a 401(k) plan.

Qualifications

• 1 to 2 years of collection and billing experience in a physician-based office setting.
• Ability to communicate effectively and build rapport with patients and colleagues.
• Experience as a multi-tasker, team player, and problem solver.

Responsibilities

• Ensure unpaid and partially paid balances are resolved efficiently.
• Collect patient balances and establish payment plans.
• Answer phones, respond to inquiries and triage calls.

Skills

Collections experience

Customer service skills

Communication skills

Tools

MS Excel

MS Word

Internet Explorer/Chrome

Job description

East River Medical Imaging, PC. is seeking a Patient Financial Services Representative to join their team in New York City. This role focuses on collections and customer service, requiring strong organizational skills and the ability to work effectively in a team setting.

The successful candidate will ensure that balances are resolved efficiently, collect patient payments, and assist with administrative tasks. ERMI offers a supportive culture, competitive pay, and benefits including medical insurance and a 401(k) plan.