Patient Billing & Collections Expert

Slocum-Dickson-Medical-Group; Town of New Hartford (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Slocum-Dickson-Medical-Group in New York is seeking a dedicated Revenue Cycle professional to manage follow-up and collections on patient balances. You will work directly with patients to resolve billing questions, process payments, and arrange payment plans within policy.

The role requires experience in medical billing or healthcare revenue cycle, strong communication, and meticulous documentation in the EHR system. This on-site position supports the practice’s administrative operations.

Qualifications

• Experience in medical billing, patient accounts, or healthcare revenue cycle.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Ability to handle confidential information.
• Ability to work independently and in a team.

Responsibilities

• Follow up on patient account balances to promote timely resolution and collection.
• Contact patients about outstanding balances and explain account activity.
• Research billing questions, discrepancies, and account concerns.
• Review account history and insurance payments to determine next steps.
• Document all contacts and payment arrangements in the EHR system.
• Establish and monitor approved patient payment plans per policy.
• Attend meetings and perform other duties as assigned.
• Complies with SDMG policies and safety procedures.

Skills

Medical billing

Patient accounts

Collections

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

EHR/EMR system

Job description

Slocum-Dickson-Medical-Group in New York is seeking a dedicated Revenue Cycle professional to manage follow-up and collections on patient balances. You will work directly with patients to resolve billing questions, process payments, and arrange payment plans within policy.

The role requires experience in medical billing or healthcare revenue cycle, strong communication, and meticulous documentation in the EHR system. This on-site position supports the practice’s administrative operations.