Patient Billing & Collections Specialist

Sagent Behavioral Health; Arden Hills (MN); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k

Long Term Disability

Short Term Disability

Life Insurance

PTO and Paid Holidays

Descripción de la vacante

Sagent Behavioral Health in Minnesota seeks a Patient Financial Representative to coordinate patient balances and deliver exceptional customer service while supporting the organization’s financial health. The role is fully onsite for 90 days, after which you may choose hybrid or remote work.

Schedule is Monday–Friday, 8:00 AM–4:30 PM, with a non-exempt status and opportunities for growth within a large behavioral health network.

Formación

• Experience in patient collections and customer service.
• Experience with insurance billing follow up preferred.
• Familiarity with behavioral health settings is a plus.

Responsabilidades

• Make a minimum of 100 outgoing calls and answer at least 75 incoming calls per week.
• Establish and negotiate payment plans with patients as needed.
• Document all patient interactions in the account records.
• Review insurance billing to ensure completion before third-party collections.
• Verify internal collection steps and participate in required trainings.

Conocimientos

Collections experience

Customer service

Mental health experience

Conflict resolution

Attention to detail

Educación

High school diploma

Herramientas

Microsoft Windows

Excel

Word

Outlook

Descripción del empleo

Sagent Behavioral Health in Minnesota seeks a Patient Financial Representative to coordinate patient balances and deliver exceptional customer service while supporting the organization’s financial health. The role is fully onsite for 90 days, after which you may choose hybrid or remote work.

Schedule is Monday–Friday, 8:00 AM–4:30 PM, with a non-exempt status and opportunities for growth within a large behavioral health network.