Accounts Receivable Specialist Remote

Aveanna Healthcare; United States; Remote; USD 32,000 - 34,000; Full time

Job summary

Aveanna Healthcare is seeking an Accounts Receivable Specialist in Minnetonka, MN to optimally collect on aged patient accounts across payers, including Medicare, Medicaid, private payers, and guarantors. The role emphasizes collaboration with field staff to maximize timely payments and maintain performance metrics.

Typical schedule is Monday–Friday, 8:00–4:30 with a remote territory. The position requires at least a high school diploma and healthcare insurance billing experience, with

Qualifications

• High school diploma or equivalent required.
• Healthcare insurance experience (minimum 6 months) preferred.
• Experience with Microsoft Office and advanced Excel features.

Responsibilities

• Manage market-specific performance metrics for Revenue Cycle Management.
• Ensure timely collection and documentation from field staff.
• Review monthly non-billable data for gaps in documentation.
• Apply changes within EMR system and update records.
• Communicate status and updates with field leadership and VPs.
• Maintain AR and DSO at acceptable levels; meet cash goals quarterly.

Skills

Attention to detail

Time management

Communication skills

Problem-solving

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Excel

EMR system

Homecare Homebase

Job description

Requisition #:217579

Location:Minnetonka, MN 55345

Category:Accounting/Finance

Salary:$23.00 - $25.00 per hour

Position Details

Position Overview

The Accounts Receivable Specialist is responsible for the proper and complete handling of all aged patient accounts for the sole purpose of collecting the very highest percentage of every billed account. This position maintains close contact with branch location personnel while constantly and consistently attempting to ensure maximum payment from all payers is received timely. This includes payment for all primary, secondary, tertiary, or any other payer for all billed accounts including any and all guarantors for services provided. This is inclusive of claims to commercial, Medicare, Medicaid, and private pay accounts.

Schedule: Monday through Friday - 8:00-4:30

Territory: Remote

Essential Job Functions

• Manage market specific performance metrics for the Revenue Cycle Management procedures (i.e. unbilled tracking over order, hours, etc.)
• Ensure timeliness of documentation received from internal stakeholders in the field
• Review monthly non billable data for lack of documentation
• Apply changes within EMR system
• Communicate with field leadership and area VPs on status and updates
• Maintain current AR at an acceptable percent
• Maintain DSO at an acceptable level.
• Achieve cash goal on a quarterly basis.
• Keep supervisor, and branch location personnel informed of any significant collection payer or processing issues.
• Submit adjustments in an accurate and timely manner.
• Work with Biller to ensure claims are refiled and/or billed to the second insurance in a timely manner.
• Understand payer specific requirements for submitting claims (i.e. includes CMN's, nursing notes, invoices, etc.).
• Understand and enforce SOX 404 controls
• Review and respond to correspondence received from payers.
• Address denials in an accurate and timely manner.
• Provide exceptional customer service.
• Evaluate data, reports, feedback, observations and other information in determining priorities.
• Use prior knowledge and industry specific, historical experiences in resolving problems.
• Conduct all assignments as a professional and role model with a sense of urgency.
• Use professional communication and conflict resolution techniques as required.
• Reference and reflect upon the Company mission, values, and strategic imperatives in completing and/or assigning all work.

Requirements

• High school diploma or equivalent.
• Minimum six (6) month prior healthcare insurance experience.
• Computer literate and ability to type, file and maintain audit records.
• Experience with Microsoft Office suite, including advanced excel formulas and features

Preferences

• 2-4 years of Home Health Medicare billing & collections experience, including knowledge of PDGM reimbursement methodologies
• Experience using Homecare Homebase

Other Skills/Abilities

• Proficient in Microsoft Word and Excel
• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Ability to remain calm and professional in stressful situations
• Attention to detail
• Time Management
• Strong commitment to excellence
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
• Quick-thinking and astute decision making skills