Patient Billing & Advocacy Specialist

Therapy and Beyond - ABA Therapy; Flower Mound (TX); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Therapy & Beyond is seeking a Patient Accounts Specialist to manage patient financials, billing accuracy, and insurance inquiries. You will serve as the advocate for families, coordinating with billing, prior authorizations, and revenue cycle teams to ensure transparent pricing and timely reconciliations.

The role emphasizes empathetic communication, adherence to privacy standards, and close collaboration with clinical staff to support accurate account management and reduced billing escalations.

Qualifications

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• 2+ years healthcare billing, patient accounts, prior authorizations, or patient advocacy experience preferred.
• Proficiency with EMR/EHR platforms, revenue cycle workflows, and benefit verification processes; strong problem-solving and tailored communication skills for diverse families.

Responsabilités

• Act as main point of contact for family communications regarding accounts, insurance changes, prior authorizations, and payments.
• Explain complex financial arrangements, payment plans, and cost breakdowns clearly to families.
• Coordinate with insurance providers to resolve claim differences and advise families on benefit updates.
• Monitor patient AR and reach out to families with past-due balances to establish workable payment solutions.
• Update service agreements during annual plan renewals or coverage changes in line with financial policies.

Connaissances

EMR/EHR

Revenue cycle

Benefit verification

Problem solving

Formation

High School Diploma

Associate or Bachelor’s degree preferred

Description du poste

Therapy & Beyond is seeking a Patient Accounts Specialist to manage patient financials, billing accuracy, and insurance inquiries. You will serve as the advocate for families, coordinating with billing, prior authorizations, and revenue cycle teams to ensure transparent pricing and timely reconciliations.

The role emphasizes empathetic communication, adherence to privacy standards, and close collaboration with clinical staff to support accurate account management and reduced billing escalations.