Patient Benefits & Scheduling Coordinator (Per Diem)

Boston Health Care for the Homeless Program; Boston (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Boston Health Care for the Homeless Program in Boston, MA is seeking Per Diem Patient Benefits Coordinators to support appointment scheduling, patient registration, and benefits coordination, working closely with our clinical team to ensure timely, accurate documentation.

You may provide backup patient intake coverage at outreach sites and assist the referral department as needed, with weekday evenings and weekend shifts to support our community.

Qualifications

• High School Diploma or Equivalency.
• Strong computer skills including Excel and familiarity with Epic, MMIS, and NEHEN patient eligibility systems.
• 2 years of benefits experience in a clinical environment preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Promptly review insurance eligibility and process required documentation; provide benefits assistance for patients.
• Record all insurance and demographic information accurately and timely.
• Assist patients with completion of Mass Health or other benefit applications.
• Check in and schedule patients for appointments.
• Assist in fielding Clinic phone calls.
• Manage specialty medical and behavioral health referrals when needed.

Skills

Attention to detail

Teamwork

Adaptability

Bilingual English/Spanish

Education

High School Diploma or Equivalency

Tools

Epic

MMIS

NEHEN

Excel

Job description

Boston Health Care for the Homeless Program in Boston, MA is seeking Per Diem Patient Benefits Coordinators to support appointment scheduling, patient registration, and benefits coordination, working closely with our clinical team to ensure timely, accurate documentation.

You may provide backup patient intake coverage at outreach sites and assist the referral department as needed, with weekday evenings and weekend shifts to support our community.