Patient Benefits & Reimbursement Specialist

Valeris; Indiana; Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

HSA/FSA options

401(k) with match

PTO & holidays

Descripción de la vacante

Valeris is a life sciences commercialization partner offering patient-focused benefits support. The Benefits Specialist role involves answering inquiries, verifying coverage, processing service requests, and helping patients access therapy while complying with SOPs.

The position emphasizes patient care, confidentiality, and strong communication, with a range of health, retirement, and time-off benefits for full-time staff in an office-based setting.

Formación

• Service minded with a patient-focused approach.
• Ability to handle personal health information confidentially.
• Strong communication and professionalism in customer service.
• Attention to detail and accountability for results.

Responsabilidades

• Provide in-depth knowledge of client programs to patients, providers, and insurers.
• Verify benefits and assist with enrollment and eligibility.
• Coordinate prior authorizations per payer guidelines and SOPs.
• Offer consultative, compliant customer service via phone and web.

Conocimientos

Customer service

Communication

Confidentiality

Problem solving

Teamwork

Attention to detail

Bilingual

Educación

Bachelor's degree

High school diploma or GED

Descripción del empleo

Valeris is a life sciences commercialization partner offering patient-focused benefits support. The Benefits Specialist role involves answering inquiries, verifying coverage, processing service requests, and helping patients access therapy while complying with SOPs.

The position emphasizes patient care, confidentiality, and strong communication, with a range of health, retirement, and time-off benefits for full-time staff in an office-based setting.