Patient Benefits Advisor

US Oncology Network-wide Career Opportunities; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k

HSA

Medical coverage

Dental

Vision

Perks Program (Vitality)

Job summary

US Oncology Network-wide Career Opportunities is seeking a Patient Benefits Representative to educate patients on insurance coverage and benefits, assess financial ability, and support billing processes. The role requires coordinating referrals, pre-authorizations, and patient discussions regarding costs and assistance programs.

You will maintain patient records, stay compliant with HIPAA, and work Monday through Friday at an on-site location in Chicago.

Qualifications

• Minimum 3 years as patient pre-services coordinator or equivalent.
• Proficiency with computer systems and Microsoft Office (Word and Excel).
• Knowledge of CPT/HCPCS coding applications.

Responsibilities

• Insurance verification: verify active coverage, benefits, and pre-authorization requirements prior to services.
• Referral management: coordinate, track, and secure necessary referrals and authorizations.
• Financing consultations: discuss financial responsibilities and present payment options or assistance programs.
• Educate patients on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket costs.
• Maintain confidentiality and comply with HIPAA and privacy guidelines.

Skills

Communication

Customer service

Microsoft Office

Verbal communication

Adaptability

Education

High school diploma or equivalent

Job description

US Oncology Network-wide Career Opportunities is seeking a Patient Benefits Representative to educate patients on insurance coverage and benefits, assess financial ability, and support billing processes. The role requires coordinating referrals, pre-authorizations, and patient discussions regarding costs and assistance programs.

You will maintain patient records, stay compliant with HIPAA, and work Monday through Friday at an on-site location in Chicago.