Oncology Patient Benefits Specialist

US Oncology Inc.; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Texas Oncology is seeking a Patient Benefits Representative to support two oncology locations within the Texas Oncology network. This full-time role focuses on educating patients on insurance coverage, assessing financial ability, and updating eligibility and benefits in the system.

The position requires strong computer skills, knowledge of billing and pre-authorization processes, and adherence to HIPAA guidelines. Experience in revenue cycle operations is a plus.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in patient pre-services coordination or revenue cycle is preferred.
• Proficiency with computer systems and Microsoft Office (Word & Excel) required.
• Knowledge of CPT/CPC coding terminology is a plus.
• Strong verbal communication and accurate data entry skills required.

Responsibilities

• Educate patients on insurance coverage and benefits.
• Update and maintain patient insurance eligibility and benefits in the system.
• Assist with pre-authorization or referral codes prior to treatment.
• Ensure accurate patient demographics and insurance data at visits.
• Support billing with forms and insurance-related documentation.
• Maintain confidentiality in accordance with HIPAA laws.

Skills

Verbal communication

Computer literacy

Microsoft Office

Education

High school diploma

Associates degree (Finance/Business) or revenue cycle experience

Tools

Microsoft Office (Word/Excel)

CPT/HCPCS knowledge

Job description

Texas Oncology is seeking a Patient Benefits Representative to support two oncology locations within the Texas Oncology network. This full-time role focuses on educating patients on insurance coverage, assessing financial ability, and updating eligibility and benefits in the system.

The position requires strong computer skills, knowledge of billing and pre-authorization processes, and adherence to HIPAA guidelines. Experience in revenue cycle operations is a plus.