Patient Insurance & Financial Assistance Coordinator

US Oncology Network-wide Career Opportunities; Roanoke (VA); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

US Oncology Network-wide Career Opportunities is seeking a Patient Pre-Services Coordinator to educate patients on insurance coverage and benefits, assess financial eligibility, and coordinate insurance-related forms. You will work to ensure accurate data in systems and help patients navigate financial assistance options.

The role requires knowledge of CPT/HCPCS coding, strong Microsoft Office skills, and at least three years of pre-services experience.

Formación

• High school diploma or equivalent required.
• Minimum three years patient pre-services coordinator or equivalent.
• Proficiency with Word and Excel required.
• Knowledge of CPT and HCPCS coding.

Responsabilidades

• Obtain insurance coverage information and educate patients on benefits, co-pays, and out-of-pocket costs.
• Obtain pre-authorization or referral codes from Clinical Reviewer before treatment.
• Review patient balance and communicate with front desk on payments.
• Verify and update demographics and insurance in the system per SOPs.
• Develop relationships with financial aid providers and stay current on available aid programs.
• Maintain confidentiality and comply with HIPAA and related laws.
• Perform additional duties as assigned.

Conocimientos

Communication

Microsoft Office

Customer service

Educación

High school diploma or equivalent

Herramientas

CPT/HCPCS coding knowledge

Descripción del empleo

US Oncology Network-wide Career Opportunities is seeking a Patient Pre-Services Coordinator to educate patients on insurance coverage and benefits, assess financial eligibility, and coordinate insurance-related forms. You will work to ensure accurate data in systems and help patients navigate financial assistance options.

The role requires knowledge of CPT/HCPCS coding, strong Microsoft Office skills, and at least three years of pre-services experience.