Patient Advocate Team Lead, Dispensary Operations

Ayr Wellness; Lake Worth (TX); Vor Ort; USD 52.000 - 72.000; Vollzeit

Zusammenfassung

Ayr Wellness is seeking a Team Lead to support managers and staff, ensuring retail operations meet company standards. You will oversee daily dispensary activities and help hire and develop a motivated team aligned with cannabis regulations.

Responsibilities include coaching staff, inventory control, financial reporting, KPI tracking, HIPAA/privacy, and maintaining a customer-focused, compliant environment. Strong communication and leadership are essential.

Qualifikationen

• Must be 21 years of age and able to pass a Level 2 Background Check.
• High school diploma or GED required.
• Excellent communication and customer service skills with a professional demeanor.

Aufgaben

• Oversee leadership and daily operations of the dispensary under relevant licensure.
• Coach and develop a high-performing team of patient advocates and staff.
• Maintain accurate inventory and ensure policies are followed.
• Manage daily financial reporting and cash-handling procedures.
• Track KPIs and ensure a safe, patient-friendly environment.
• Communicate incidents to management and ensure HIPAA privacy compliance.

Kenntnisse

Communication skills

Microsoft Office

Interpersonal skills

Attention to detail

Time management

Customer service

Team leadership

Public/government relations

Ausbildung

High school diploma or GED

Tools

NAV

POS system

Jobbeschreibung

Ayr Wellness is seeking a Team Lead to support managers and staff, ensuring retail operations meet company standards. You will oversee daily dispensary activities and help hire and develop a motivated team aligned with cannabis regulations.

Responsibilities include coaching staff, inventory control, financial reporting, KPI tracking, HIPAA/privacy, and maintaining a customer-focused, compliant environment. Strong communication and leadership are essential.