Patient Experience Team Lead - Cannabis Dispensary

AYR Wellness, Inc.; Ocala (FL); On-site; USD 52,000 - 67,000; Full time

Job summary

Ayr Wellness, Inc. in Florida is seeking a Team Lead to support its dispensary operations, overseeing daily activities and helping ensure compliance with state and company standards.

You’ll partner with the Store Manager to recruit and mentor a motivated team dedicated to patient-focused service and regulatory adherence. Key duties include supervising staff, coaching for excellent customer service, managing inventory and cash handling, and ensuring HIPAA/privacy and compliance across the

Qualifications

• Must be 21 Years of Age.
• Must be able to pass a Level 2 Background Check (FBI).
• High school diploma/GED required.
• 1-3 years of experience.

Responsibilities

• Oversee and lead daily operations of the Florida dispensary and ensure alignment with company standards.
• Provide excellent customer service to patients while coaching other team members.
• Maintain accurate inventory of cannabis products and manage receipts/entries in NAV.
• Manage daily cash handling and financial reporting processes.

Skills

Customer service

Leadership

Communication skills

Inventory management

Cash handling

Education

High school diploma/GED

Tools

NAV

Microsoft Office

POS system

Job description

Ayr Wellness, Inc. in Florida is seeking a Team Lead to support its dispensary operations, overseeing daily activities and helping ensure compliance with state and company standards.

You’ll partner with the Store Manager to recruit and mentor a motivated team dedicated to patient-focused service and regulatory adherence. Key duties include supervising staff, coaching for excellent customer service, managing inventory and cash handling, and ensuring HIPAA/privacy and compliance across the