Patient Advocate & Benefits Navigator

Med-Metrix, LLC; Port Charlotte (FL); Presencial; USD 34 000 - 50 000; Tempo integral

Resumo da oferta

Med-Metrix, LLC in Port Charlotte, FL is seeking a Patient Advocate to assist uninsured and underinsured patients in accessing financial assistance through state, hospital, and federal programs. You will complete applications, gather documentation, and coordinate with agencies to secure support.

The role requires strong customer service, attention to privacy (HIPAA), and willingness to travel to client sites. Spanish language skills are preferred to serve diverse patients.

Qualificações

• High school diploma or equivalent required; healthcare-related degree preferred.
• 2–3 years of customer service experience preferred.
• Spanish language proficiency preferred (spoken and written).
• Must be able to travel to client sites and have reliable transportation.
• Ability to use the internet and learn databases.

Responsabilidades

• Assist patients with applications for Medical Assistance, hospital charity care, and SSI/SSDI.
• Interview patients at the bedside and in the Emergency Room to assess eligibility.
• Identify eligibility and collect required documentation.
• Submit and track applications with local assistance offices.
• Provide support for Marketplace insurance when applicable.
• Maintain accurate records and meet productivity goals.
• Verify and update insurances.
• Other duties as assigned.
• Protect PHI and comply with HIPAA policies.
• Follow information security policies at all times.

Conhecimentos

Customer service

Bilingual Spanish

Reliable transportation

Internet & data entry

Punctuality & reliability

Formação académica

High school diploma

Descrição da oferta de emprego

Med-Metrix, LLC in Port Charlotte, FL is seeking a Patient Advocate to assist uninsured and underinsured patients in accessing financial assistance through state, hospital, and federal programs. You will complete applications, gather documentation, and coordinate with agencies to secure support.

The role requires strong customer service, attention to privacy (HIPAA), and willingness to travel to client sites. Spanish language skills are preferred to serve diverse patients.