Patient Access Navigator - Benefits & SSI/SSDI

Med-Metrix; Florida; Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

Med-Metrix in Florida is seeking a Patient Advocate to help uninsured and underinsured patients access financial assistance through state and federal programs. You will complete applications, gather documentation, and coordinate with government agencies to ensure patients receive support.

The role requires on-site presence, strong communication, and the ability to work with diverse populations; bilingual Spanish is a plus.

Qualificações

• High school diploma or equivalent required.
• 2–3 years of customer service experience preferred.
• Bilingual in Spanish a plus.

Responsabilidades

• Assist patients with applications for Medical Assistance (MA), hospital charity care, and SSI/SSDI.
• Interview patients at the bedside and in the Emergency Room to assess eligibility and gather information.
• Identify eligibility and collect required documentation.
• Submit and track applications with the local assistance offices.
• Provide support for Marketplace insurance when applicable.
• Maintain accurate records and meet productivity goals.
• Verify and update insurances.
• Other duties as assigned.

Conhecimentos

Customer service

PHI privacy

Microsoft Office

Spanish language

Interpersonal skills

Problem solving

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Med-Metrix in Florida is seeking a Patient Advocate to help uninsured and underinsured patients access financial assistance through state and federal programs. You will complete applications, gather documentation, and coordinate with government agencies to ensure patients receive support.

The role requires on-site presence, strong communication, and the ability to work with diverse populations; bilingual Spanish is a plus.