Patient Advocate

Convert Health, LLC; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work environment

Paid time off

Paid breaks

Ongoing training and mentorship

Career growth opportunities

Competitive compensation

Job summary

Convert Health, LLC in the United States is seeking a Patient Advocate to serve as the connection between patients and the care they are seeking. You will support individuals as they explore vision and eye-care services, helping them navigate questions and options.

You’ll communicate with patients by phone, text, and email, coordinate appointments across multiple practices, maintain accurate records, and collaborate with clinic teams to refine the patient experience.

Qualifications

• Strong communication skills with empathy and professionalism.
• Experience in customer service, hospitality, healthcare support, or patient coordination is valued.
• Reliability and a genuine desire to help others.

Responsibilities

• Communicate with patients by phone, text, and email.
• Coordinate appointments across multiple practices.
• Maintain accurate records and coordinate with clinic teams.
• Help refine processes that shape the patient experience.

Skills

Communication

Empathy

Customer Service

Coordination

Job description

Patient Advocate

Now Hiring

Position Patient Advocate

Location Remote

Compensation Competitive compensation based on experience

01

About the Role

We’re looking for a compassionate, people-first professional to serve as the connection between patients and the care they’re seeking. In this role, you’ll support individuals as they explore vision and eye-care services, helping them navigate questions, understand their options, and take the next step with confidence.

As a Patient Advocate, you’ll communicate with patients by phone, text, and email, coordinate appointments across multiple practices, and ensure every interaction is thoughtful, professional, and seamless. You’ll also maintain accurate records, collaborate with clinic teams, and play an active role in refining the processes that shape the patient experience.

We’re seeking someone who combines strong communication skills with empathy, adaptability, and sound judgment. Experience in customer service, hospitality, healthcare support, or patient coordination is valued, but the most important qualities are professionalism, reliability, and a genuine desire to help others.

02

What We Offer

• Fully remote work environment


• Paid time off and paid breaks


• Ongoing training and mentorship


• Opportunities for long-term career growth


• Competitive compensation based on experience