Virtual Patient Advocate & Care Navigator

Amaze Health; Denver (CO); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Job summary

A virtual healthcare company in Denver, CO seeks a Patient Advocate to support patients in navigating their insurance and care options. You will explain coverage details, assist with appeals, and coordinate referrals, all while providing empathetic support. Ideal candidates have over 3 years experience in financial counseling in healthcare, with bilingual skills being a plus. This full-time role offers a collaborative office environment to ensure optimal patient outcomes.

Qualifications

• 3+ years in financial counseling or insurance follow-up within healthcare.
• Strong knowledge of the revenue cycle.
• Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred.
• Ability to maintain a quiet workspace.

Responsibilities

• Verify benefits and simplify insurance details for patients.
• Support the denial and appeal journey for insurance claims.
• Coordinate referrals and secure authorizations efficiently.
• Provide clear, empathetic patient communication.

Skills

Financial counseling

Patient financial services

Insurance follow-up

Bilingual (Spanish/English)

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Office

Job description

A virtual healthcare company in Denver, CO seeks a Patient Advocate to support patients in navigating their insurance and care options. You will explain coverage details, assist with appeals, and coordinate referrals, all while providing empathetic support. Ideal candidates have over 3 years experience in financial counseling in healthcare, with bilingual skills being a plus. This full-time role offers a collaborative office environment to ensure optimal patient outcomes.