Remote Patient Advocates

Marshallhomegroup; Florida; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training

Flexible schedule options

Paid time off

Job summary

Marshallhomegroup is seeking a Remote Patient Advocate to assist patients in navigating their healthcare journey. This position offers a fully remote work environment with a flexible schedule and the opportunity for growth.

The ideal candidate will have healthcare experience or strong customer service skills. Responsibilities include being the primary contact for patients, scheduling appointments, and maintaining HIPAA compliance.

Join us to make an impact and support individuals in their healthcare needs.

Qualifications

• 1+ year of experience in healthcare, call center, or administrative support preferred.
• Basic knowledge of medical terminology is helpful.
• Reliable internet connection and ability to work independently.

Responsibilities

• Serve as the primary contact for patients via phone and secure messaging.
• Help patients understand healthcare processes and benefits.
• Schedule appointments and verify insurance eligibility.
• Document interactions accurately in EMR/EHR systems.

Skills

Healthcare experience

Customer service skills

Administrative support

Strong communication skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Are you passionate about helping others navigate their healthcare journey? Looking for a flexible remote opportunity with growth potential?

We are actively hiring Remote Patient Advocates to support patients, providers, and care teams nationwide.

If you have healthcare experience — or strong customer service and administrative skills with a desire to make a difference — this could be the perfect opportunity for you.

100% Remote | Flexible Schedule Options | Paid Training | Growth Opportunities

Position Overview

As a Remote Patient Advocate, you will serve as a key point of contact for patients, helping them understand their care options, coordinate services, and resolve questions or concerns.

This role combines customer support, healthcare coordination, and administrative assistance in a fully remote environment.

You will work independently from home while collaborating with healthcare professionals and care teams in a fast-paced, mission-driven setting.

What Youll Do

Serve as the primary contact for patients via phone and secure messaging

Help patients understand healthcare processes, benefits, and next steps

Schedule appointments and coordinate follow-ups

Verify insurance eligibility and assist with referrals

Document interactions accurately in EMR/EHR systems

Assist with prior authorizations and prescription requests

Obtain and organize medical records and supporting documentation

Maintain HIPAA compliance and protect patient confidentiality

Collaborate with internal teams to ensure seamless patient experiences

Qualifications

High school diploma or equivalent required

1+ year of experience in healthcare, call center, customer service, or administrative support preferred

Strong communication and problem-solving skills

Basic knowledge of medical terminology is helpful

Comfortable using computers, EMR systems, and Microsoft Office

Reliable internet connection and ability to work independently

Healthcare certification is a plus but not required. Paid training provided.

Why Join Us?

Fully Remote – Work from anywhere in the U.S.

Competitive compensation

Paid training and onboarding

Clear path for advancement

Paid time off and retirement options

Make an Impact

As a Patient Advocate, you will play a meaningful role in helping individuals navigate the healthcare system with confidence and clarity.

We are actively reviewing applications and hiring quickly.

Apply today to begin your remote healthcare career and help patients when they need it most.