Remote Patient Advocate & Care Navigator

Convert Health, LLC; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work environment

Paid time off

Paid breaks

Ongoing training and mentorship

Career growth opportunities

Competitive compensation

Job summary

Convert Health, LLC in the United States is seeking a Patient Advocate to serve as the connection between patients and the care they are seeking. You will support individuals as they explore vision and eye-care services, helping them navigate questions and options.

You’ll communicate with patients by phone, text, and email, coordinate appointments across multiple practices, maintain accurate records, and collaborate with clinic teams to refine the patient experience.

Qualifications

• Strong communication skills with empathy and professionalism.
• Experience in customer service, hospitality, healthcare support, or patient coordination is valued.
• Reliability and a genuine desire to help others.

Responsibilities

• Communicate with patients by phone, text, and email.
• Coordinate appointments across multiple practices.
• Maintain accurate records and coordinate with clinic teams.
• Help refine processes that shape the patient experience.

Skills

Communication

Empathy

Customer Service

Coordination

Job description

Convert Health, LLC in the United States is seeking a Patient Advocate to serve as the connection between patients and the care they are seeking. You will support individuals as they explore vision and eye-care services, helping them navigate questions and options.

You’ll communicate with patients by phone, text, and email, coordinate appointments across multiple practices, maintain accurate records, and collaborate with clinic teams to refine the patient experience.