Patient Admissions Specialist (Day Shift)

Tennova Healthcare- North Knoxville Medical Center; Powell (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Tennova Healthcare- North Knoxville Medical Center is seeking an Admitting Clerk to facilitate patient registration and admission. This role emphasizes accurate documentation, quick insurance verification, and clear financial counseling to patients and families.

The schedule is full-time day shift, with duties including verifying coverage, obtaining signatures, and coordinating with nursing and ancillary departments to ensure smooth patient flow and timely service.

Qualifications

• 0-2 years admissions, customer service experience required
• 1-2 years healthcare setting preferred

Responsibilities

• Register patients accurately in registration system and obtain signatures
• Verify insurance coverage and plan codes for billing
• Explain ABNs and financial documents to patients
• Counsel self-pay patients on costs and payment options
• Log and safeguard patient valuables
• Place patient identification armbands
• Read physician orders and ensure proper registration
• Notify departments of arrivals and follow delays
• Assist with bed assignments
• Operate multi-line phone system and relay messages
• Support emergency plans and codes
• Other duties as assigned
• Maintain regular attendance
• Comply with policies

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Tools

Electronic registration systems

Job description

The Tennova Healthcare- North Knoxville Medical Center is seeking an Admitting Clerk to facilitate patient registration and admission. This role emphasizes accurate documentation, quick insurance verification, and clear financial counseling to patients and families.

The schedule is full-time day shift, with duties including verifying coverage, obtaining signatures, and coordinating with nursing and ancillary departments to ensure smooth patient flow and timely service.