Patient Admissions Specialist - Fast-Paced, Accurate Care

Turkey Creek Medical Center; Knoxville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Turkey Creek Medical Center is seeking an Admitting Clerk in Knoxville, TN to support efficient patient admission and registration. You will verify demographics, collect signatures, and ensure accurate documentation in the registration system.

You will explain insurance coverage and ABNs, counsel self-pay patients on costs and payment options, and coordinate with nursing and ancillary departments to streamline patient flow while maintaining confidentiality and compliance.

Qualifications

• 0-2 years admissions or customer service experience.
• 1-2 years in a healthcare setting preferred.
• Strong interpersonal and communication abilities.

Responsibilities

• Register patients accurately in the registration system and obtain signatures.
• Verify insurance coverage and determine plan codes for correct billing.
• Explain ABNs and financial documents to patients and families as needed.
• Counsel self-pay patients on costs, options, and resources; document interactions.
• Secure and log patient valuables; ensure proper tracking.
• Operate multi-line phone system and relay messages promptly.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Tools

Electronic registration systems

Job description

Turkey Creek Medical Center is seeking an Admitting Clerk in Knoxville, TN to support efficient patient admission and registration. You will verify demographics, collect signatures, and ensure accurate documentation in the registration system.

You will explain insurance coverage and ABNs, counsel self-pay patients on costs and payment options, and coordinate with nursing and ancillary departments to streamline patient flow while maintaining confidentiality and compliance.