Care Transitions & Admissions Coordinator

Tennova Healthcare- North Knoxville Medical Center; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Admissions Coordinator I at Tennova Healthcare - North Knoxville Medical Center coordinates the intake and admission process for referred patients, working with physicians, care managers, and referral sources to gather essential information and verify coverage. The role supports pre-admission workflows and ensures compliant documentation and smooth transitions into care.

Responsibilities include collecting demographics and insurance data, facilitating admission decisions, completing forms,

Qualifications

• 0–1 years of experience in admissions or intake in healthcare.
• 1–3 years of experience with insurance verification and authorization.

Responsibilities

• Coordinate the intake and referral process for patient admissions, collecting necessary demographic, clinical, and insurance information.
• Assist in determining appropriateness of admission in collaboration with the clinical team and based on established criteria.
• Facilitate the completion of required admission and insurance forms, ensuring accuracy and regulatory compliance.
• Maintains timely and accurate documentation of referral activity, admission decisions, and communication with stakeholders.
• Provide updates to internal teams and referring partners regarding admission status and timelines.
• Support planning for discharge or aftercare by sharing relevant patient information with the multidisciplinary care team.
• Ensure compliance with all regulatory and accreditation standards for the pre-admission, admission, and post-admission processes.
• Resolves routine issues related to data entry, insurance verification, or referral tracking; escalates complex issues to leadership as needed.
• Performs other duties as assigned.

Skills

Patient intake

Insurance verification

Interpersonal communication

Time management

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office

EMR software

Job description

The Admissions Coordinator I at Tennova Healthcare - North Knoxville Medical Center coordinates the intake and admission process for referred patients, working with physicians, care managers, and referral sources to gather essential information and verify coverage. The role supports pre-admission workflows and ensures compliant documentation and smooth transitions into care.

Responsibilities include collecting demographics and insurance data, facilitating admission decisions, completing forms,