Patient Admissions Specialist

Mass General Brigham; Northampton (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking an Admissions Clerk at Cooley Dickinson Hospital in Northampton, MA. You will greet patients, collect information, and guide them through the admissions process, ensuring accurate data entry in the EHR and proper completion of forms.

The role emphasizes clear communication, attention to detail, confidentiality under HIPAA, and teamwork with insurance verification and hospital staff. Schedule includes mornings and weekends; onsite position with 24 hours weekly.

Qualifications

• High School Diploma or Equivalent.
• Experience in a healthcare or customer service role (1-2 years preferred).

Responsibilities

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards (HIPAA).
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Communication skills

Interpersonal skills

HIPAA compliance

Customer service

Data entry

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

Mass General Brigham is seeking an Admissions Clerk at Cooley Dickinson Hospital in Northampton, MA. You will greet patients, collect information, and guide them through the admissions process, ensuring accurate data entry in the EHR and proper completion of forms.

The role emphasizes clear communication, attention to detail, confidentiality under HIPAA, and teamwork with insurance verification and hospital staff. Schedule includes mornings and weekends; onsite position with 24 hours weekly.