Patient Admissions & ED Registrar

Massachusetts Eye and Ear Infirmary - MEI; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking an Admitting/ED Registrar to register and admit patients, verify insurance eligibility, and collect copayments. You will handle inbound and outbound calls, interact with patients and staff, and ensure accurate data in Epic to support efficient patient flow.

Qualifications include a high school diploma and strong customer service skills. The role requires the ability to manage admissions with attention to detail and provide a positive patient

Qualifications

• Demonstrates outstanding customer service in a fast-paced environment.
• Accurate data entry and maintenance of patient information.
• Ability to verify insurance eligibility and copays.
• Strong communication with patients and clinical staff.

Responsibilities

• Register and admit patients in hospital information system (Epic).
• Verify insurance eligibility and collect copayments.
• Make and receive calls; communicate with internal and external customers.
• Ensure accurate patient demographics and admission data in the system.
• Assist in coordinating bed assignments and follow-up appointments.
• Attend departmental meetings and follow procedures for admissions.

Skills

Customer service

Phone support

Data entry

Insurance verification

Communication skills

Education

High school diploma

Tools

Epic

Job description

Massachusetts Eye and Ear Infirmary is seeking an Admitting/ED Registrar to register and admit patients, verify insurance eligibility, and collect copayments. You will handle inbound and outbound calls, interact with patients and staff, and ensure accurate data in Epic to support efficient patient flow.

Qualifications include a high school diploma and strong customer service skills. The role requires the ability to manage admissions with attention to detail and provide a positive patient