Patient Admin Specialist — Hybrid Clinic Support

Adecco US, Inc.; Newark (CA); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid leave

Job summary

Adecco Healthcare & Life Sciences is actively seeking a compassionate Patient Administrative Specialist to support healthcare administrative operations in Newark, CA. The role involves referral management, scheduling, patient communications, and EMR documentation, with collaboration across providers and clinic staff.

Hybrid work arrangement starts with on-site training, followed by 3 days onsite and 2 days remote weekly.

Qualifications

• High School Diploma or GED is required.
• 1 year healthcare experience minimum.
• Basic knowledge of medical terminology.
• Strong communication, phone, organizational, and multitasking skills.
• Proficiency with computers and Windows-based applications.
• Excellent customer service with a compassionate approach.

Responsibilities

• Coordinate patient referrals, appointment scheduling, and registration activities.
• Handle high-volume inbound and outbound calls and route messages appropriately.
• Assist with insurance verification, authorizations, and general administrative inquiries.
• Process faxes, forms, correspondence, and electronic documentation.
• Maintain accurate records using EMR systems.
• Coordinate with providers and internal teams to support clinic operations.
• Resolve routine service issues and escalate complex concerns.
• Assist with onboarding and orienting new administrative staff.

Skills

Strong communication

Multitasking

Customer service

Computer proficiency

Phone skills

Education

High School Diploma or GED

Tools

EPIC

Job description

Adecco Healthcare & Life Sciences is actively seeking a compassionate Patient Administrative Specialist to support healthcare administrative operations in Newark, CA. The role involves referral management, scheduling, patient communications, and EMR documentation, with collaboration across providers and clinic staff.

Hybrid work arrangement starts with on-site training, followed by 3 days onsite and 2 days remote weekly.