Patient Admin Specialist - Newark

Adecco US, Inc.; Newark (CA); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid leave

Job summary

Adecco Healthcare & Life Sciences is actively seeking a compassionate Patient Administrative Specialist to support healthcare administrative operations in Newark, CA. The role involves referral management, scheduling, patient communications, and EMR documentation, with collaboration across providers and clinic staff.

Hybrid work arrangement starts with on-site training, followed by 3 days onsite and 2 days remote weekly.

Qualifications

• High School Diploma or GED is required.
• 1 year healthcare experience minimum.
• Basic knowledge of medical terminology.
• Strong communication, phone, organizational, and multitasking skills.
• Proficiency with computers and Windows-based applications.
• Excellent customer service with a compassionate approach.

Responsibilities

• Coordinate patient referrals, appointment scheduling, and registration activities.
• Handle high-volume inbound and outbound calls and route messages appropriately.
• Assist with insurance verification, authorizations, and general administrative inquiries.
• Process faxes, forms, correspondence, and electronic documentation.
• Maintain accurate records using EMR systems.
• Coordinate with providers and internal teams to support clinic operations.
• Resolve routine service issues and escalate complex concerns.
• Assist with onboarding and orienting new administrative staff.

Skills

Strong communication

Multitasking

Customer service

Computer proficiency

Phone skills

Education

High School Diploma or GED

Tools

EPIC

Job description

Patient Administrative Specialist

Pay Rate: $30/HR-$35/HR

Schedule: Monday–Friday

Work Arrangement: Hybrid (3 days onsite, 2 days remote after training)

Location: Newark, CA

Duration: Contract to hire

Position Summary

Adecco Healthcare & Life Sciences is currently looking for a compassionate, detail-oriented Patient Administrative Specialist to support healthcare administrative operations. This role will assist with referral management, appointment scheduling, patient communications, documentation, and coordination with providers and clinic staff.

Key Responsibilities

• Coordinate patient referrals, appointment scheduling, and registration activities.

• Handle high-volume inbound and outbound calls and route messages appropriately.

• Assist with insurance verification, authorizations, and general administrative inquiries.

• Process faxes, forms, correspondence, and electronic documentation.

• Maintain accurate records using electronic medical record (EMR) systems.

• Coordinate with providers and internal teams to support efficient clinic operations.

• Resolve routine service issues and **escalate** complex concerns appropriately.

• Assist with onboarding and orienting new administrative staff.

Required Qualifications

• High School Diploma or GED.

• Minimum of 1 year of related healthcare experience.

• Basic knowledge of medical terminology.

• Strong communication, phone, organizational, and multitasking skills.

• Proficiency with computers and Windows-based applications.

• Excellent customer service skills with a compassionate and professional approach.

Preferred Qualifications

• EPIC experience.

• Medication prior authorization experience.

• Referral management or new patient coordination experience.

• Experience supporting multiple providers or departments.

Pay Details: $30.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.