Patient Access & Scheduling Specialist

Pana Community Hospital; Pana, Northern (IL, KY); Hybrid; USD 35,000 - 42,000; Full time

Job summary

Pana Community Hospital in Illinois is seeking a Patient Access Specialist to serve as the first point of contact for patients. You will greet visitors, register patients, verify insurance, schedule appointments, and collect payments in a friendly, professional healthcare environment.

This full-time, non-exempt role offers traditional M-F daytime hours (8:00 a.m. to 4:30 p.m.) with pay ranging from $16.74 to $20.09 per hour, dependent on experience.

Qualifications

• High school diploma or GED required.
• Medical office experience preferred.
• Strong computer and multitasking skills, including navigation of multiple computer applications.
• Excellent interpersonal and communication skills for interacting with patients, family members, physicians, and team members.
• Experience with office equipment preferred.

Responsibilities

• Greet patients and visitors with kindness and professionalism.
• Register patients, schedule appointments, verify insurance, and collect payments.
• Answer and triage incoming calls.
• Submit required insurance documentation.
• Maintain HIPAA compliance and patient confidentiality.
• Support coworkers and contribute as a positive team player.

Skills

Interpersonal communication

Customer service

Multitasking

Computer skills

HIPAA familiarity

Education

High school diploma or GED

Job description

Pana Community Hospital in Illinois is seeking a Patient Access Specialist to serve as the first point of contact for patients. You will greet visitors, register patients, verify insurance, schedule appointments, and collect payments in a friendly, professional healthcare environment.

This full-time, non-exempt role offers traditional M-F daytime hours (8:00 a.m. to 4:30 p.m.) with pay ranging from $16.74 to $20.09 per hour, dependent on experience.