Patient Accounts & Admissions Coordinator

Advanced Health Care of Salem; Salem (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Advanced Health Care of Salem is seeking a SNF Patient Account Coordinator to connect quality patient care with the financial follow‑through that keeps our facility strong. You will be a trusted partner to patients, families, and the Administrator—bringing organization, energy, and compassion to every interaction.

This full‑time, Monday‑Friday role involves admissions intake in our EHR, eligibility verification, co‑pay collection, and coordinating with the billing team to ensure timely

Qualifications

• Experience in healthcare is preferred.
• Excellent communication and organization skills.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Keep communication moving by routing correspondence to the right people.
• Confirm eligibility and benefits by phone and through online portals for various insurance plans and Medicare.
• Welcome new patients with accurate, timely admissions intake in our EHR system.
• Own the details by tracking, managing, and collecting co-pays and patient-responsibility amounts on time.
• Enter charges and prepare required documents to keep month-end on track.
• Maintain professional, friendly voice when handling multi-line phone interactions.
• Complete weekly bank deposits accurately and on time.
• Provide engaging facility tours to prospective patients and families.
• Create a welcoming first impression by greeting and assisting everyone with warmth and professionalism.
• Build strong partnerships with coworkers and contribute to a collaborative team environment.
• Support the team with other duties as assigned.

Skills

Microsoft Office

Strong communication

Organization

Problem solving

Multitasking

Tools

EHR software

Job description

Advanced Health Care of Salem is seeking a SNF Patient Account Coordinator to connect quality patient care with the financial follow‑through that keeps our facility strong. You will be a trusted partner to patients, families, and the Administrator—bringing organization, energy, and compassion to every interaction.

This full‑time, Monday‑Friday role involves admissions intake in our EHR, eligibility verification, co‑pay collection, and coordinating with the billing team to ensure timely