Patient Account Coordinator (PAC)

Advanced Health Care; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Advanced Health Care in Nashville, TN is seeking a SNF Patient Account Coordinator to ensure patient services are reimbursed and to support back-office operations.

The role includes verifying eligibility, admitting patients in the EHR, collecting co-pays, and processing monthly charges while coordinating with various departments to maintain accurate billing and strong patient service.

Qualifications

• Medical office experience preferred.
• Strong communication, organizational and follow-up skills.
• Ability to handle multiple tasks independently with attention to detail.

Responsibilities

• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare.
• Complete intake of new patient admissions in EHR software.
• Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner.
• Complete monthly charge entries and preparing month end documents required by deadlines.
• Operate and manage multi-line phone system; weekly bank deposits.
• Provide tours of the facility and greet visitors in a friendly manner.

Skills

Office administration

Ms Word & Excel

Communication

Data entry accuracy

Multi-tasking

Tools

EHR software

Phone system

Job description

Description

A SNF Patient Account Coordinator ensures that services provided to patients will be reimbursed and assists the Administrator in the majority of back-office duties.

Schedule: Full-Time, Weekdays (M-F), 8:00 AM - 4:30 PM

Responsibilities and Duties:

• Knowledge in Microsoft Word and Excel
• Ability to read, research, and route correspondence to appropriate parties
• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
• Complete intake of new patient admissions in EHR software
• Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
• Complete monthly charge entries and preparing month end documents required by certain deadlines
• Efficiently collect and analyze information
• Operate and manage multi-line phone system
• Weekly bank deposits
• Provide tours of the facility
• Greet and assist people in a warm and friendly manner
• Establishing and maintaining positive working relationships with co-workers
• Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence"
• All other duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Experienced in all facets of running an office, i.e., accounts payable, accounts receivable, payroll, reporting, etc.
• Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
• Excellent communication, organization, and follow-up skills
• Ability to handle multiple assignments simultaneously
• Attention to detail and the ability to work independently

Requirements

Job Qualifications:

• Medical office experience preferred

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about
• Ability to communicate effectively, both orally and in writing.
• To perform other duties as required

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