Patient Accounting Representative, Patient Finance Services, Full Time, First Shift

UC Health; Cincinnati (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

UC Health in Cincinnati seeks a Patient Accounting Representative to support claims billing, cash posting, and patient collections. You will handle self-pay collections, document scanning, and customer service duties in a fast-paced revenue cycle environment.

Minimum requirements include a high school diploma or GED with 3–5 years in revenue cycle, preferably with Epic Revenue Cycle applications. The role emphasizes accuracy, teamwork, and patient-focused financial care.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3–5 years of experience in Revenue Cycle and/or Epic Revenue Cycle applications.

Responsibilities

• Assist the manager with daily revenue cycle collection activities.
• Collect past-due patient accounts via calls, letters, and other communications.
• Review balances, arrange payments, settlements, and discount qualifications.
• Support Revenue Cycle performance, productivity, and quality reviews; other duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

Associate's Degree

Tools

Epic Revenue Cycle

Job description

Job Description

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Location

Cincinnati, OH, United States

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

Revenue Cycle Performance

Productivity

Quality Reviews

Other duties as assigned