Patient Accounting Representative, Patient Finance Services, Full Time, FirstShift

UC Health; Indiana; Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

UC Health in Indiana is seeking a Patient Accounting Representative to assist with collections, posting cash, and patient/customer service duties within the Revenue Cycle team. You will support daily activities, pursue past due balances, and use phone, letters, and other communications to collect payments while ensuring accuracy, documentation, and compliance for patient accounts.

This role offers collaboration with finance and clinical staff, cross-functional exposure, and growth opportunities

Formación

• Minimum 3–5 years of experience in Revenue Cycle.
• Experience with Epic Revenue Cycle applications preferred.
• Strong customer service and collection skills.

Responsabilidades

• Assist manager with daily collection activities and performance.
• Collect past due balances by phone, letters, and other methods.
• Post cash, scan documents, and request medical records as needed.
• Provide customer service to patients and their families.

Conocimientos

Revenue Cycle experience

Epic Revenue Cycle

Customer service

Educación

High School Diploma or GED

Associate's Degree

Herramientas

Epic Revenue Cycle

Descripción del empleo

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

Revenue Cycle Performance

Productivity

Quality Reviews

Other duties as assigned

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.