Patient Account Representative / Cashier, UMKC School of Dentistry, 80009

University of Missouri System; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established institution is looking for a dedicated Patient Account Representative / Cashier to join their team. This role is essential in ensuring smooth financial transactions and providing exceptional customer service to a diverse clientele. The ideal candidate will thrive in a busy environment, demonstrating strong problem-solving abilities and attention to detail. If you are passionate about helping others and possess the skills to manage financial transactions accurately, this opportunity could be the perfect fit for you. Join a team that values diversity and is committed to excellence in education and patient care.

Qualifications

• 5+ years of experience in customer service and cash handling.
• High school diploma or equivalent required.

Responsibilities

• Process a high volume of transactions accurately and efficiently.
• Provide outstanding customer service to patients and staff.

Skills

Customer Service

Problem Solving

Attention to Detail

Multitasking

Flexibility

Education

High School Diploma

Job description

Patient Account Representative / Cashier, UMKC School of Dentistry, 80009

The UMKC School of Dentistry is seeking a patient-focused Patient Account Representative / Cashier (UM Job Title: Office Support Assistant IV) who is team-oriented and known for their outstanding customer service, attention to detail, accuracy, and ability to take initiative. Daily work includes researching patient problems, and accurately processing a high volume of transactions for a diverse customer base; therefore, problem-solving, flexibility, and multitasking skills are important. The ideal candidate must be able to perform job tasks in a busy environment with frequent interruptions, while meeting deadlines and producing high-quality work. Successful applicants must be helpful and patient, with the ability to problem solve in fast-paced situations, and provide outstanding customer service to patients, faculty, staff, and students. Duties include, but are not limited to:

• Compute and record totals of transactions
• Count money in cash drawers to ensure that amounts are correct and that there is adequate change
• Greet customers, issue receipts, refunds, credits or change due to customers and explain benefit coverage to patient.
• Receive payment by cash, check, credit cards or automatic debits
• Keep a balance sheet of amounts and numbers of transactions

Minimum Qualifications

• High School Diploma or an equivalent combination of education and experience
• At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Previous patient accounts, and/or health care billing experience
• Previous cashiering experience / ability to count correct change

Anticipated Hiring Range

$15.00 - $18.25 per hour, commensurate with experience, education, and internal equity.

Application Deadline

Applications review to begin immediately. Apply today!

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.