Office Support Assistant IV, Student Programs, UMKC School of Dentistry

University of Missouri-Kansas City; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a collaborative team at a leading educational institution as an Office Support Assistant. This role is essential in providing exceptional customer service and administrative support to students and faculty. You'll manage scheduling, assist with student programs, and ensure smooth operations within the School of Dentistry. Ideal candidates will possess strong organizational skills and a proactive attitude, contributing to a welcoming environment for all applicants and students. If you're looking for a rewarding position that impacts student success, this opportunity is for you!

Benefits

Medical, Dental, and Vision Plans

Retirement Benefits

Paid Time Off

Educational Fee Discounts

Short- and Long-term Disability

Paid Parental Leave

Paid Caregiver Leave

Qualifications

• 5+ years of experience in administrative support or related field.
• High school diploma or equivalent required; associate's preferred.

Responsibilities

• Oversee room scheduling and setup for the School of Dentistry.
• Manage calendars, appointments, and incoming correspondence.
• Assist with data entry and student event planning.

Skills

Customer Service

Organizational Skills

Attention to Detail

Problem Solving

Flexibility

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office Suite

Job description

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Job ID

55465

Location

Kansas City

Full/Part Time

Full-Time

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Hiring Department

UMKC School of Dentistry Office of Student Programs

Job Description

The UMKC School of Dentistry Office of Student Programs is seeking an experienced, computer savvy, customer-service focused Office Support Assistant to join their collaborative, team environment. This individual must have excellent communication skills and be able to provide strong technical and administrative support.This individual serves as the "front door" for every applicant and student in the School of Dentistry.A welcoming presence focused on serving guest, students, staff and faculty is required.Duties include but are not limited to:

• Overseeing room scheduling and setup within the SOD. Hanging room signage and being aware of room maintenance needs.
• Answering and routing incoming correspondences including mail, phone calls and emails.
• Managing calendars, scheduling appointments, confirming room reservations, arranging meetings, sending meeting invitations, ordering food, and following through on special request.This includes managing centralized calendars for department and school.
• Scheduling and confirming interview dates and times for prospective candidates applying to degree programs.
• Assisting with prospective student shadowing experiences.
• Assisting with data entry of prospective students into databases.
• Assisting with event planning and serving as support staff for programs of the Office of Student Programs and SOD.This includes programs such as the New Student Orientation, Scholarship Banquet, Honor Luncheons, Graduation, Mentor Programs, Perspective Student Programs, Transitioning into the Profession ceremony and Midwest Dental Conference.
• Overseeing incoming and current student immunization and CPR records in Validity DMS. Ensuring student tasks are completed as they get ready to enter the Dental and Dental Hygiene programs.
• Supporting SOD student organizations and maintaining updated officer listing.
• Managing credit card for student organizations and ensuring policies and procedures are followed by student organization representatives.Submitting and accounting for receipts on a monthly basis to the Office of Student Involvement.
• Managing the Office of Student Programs department credit card, ensuring policies and procedures are followed.Submitting and accounting for receipts on a monthly basis to the Procurement Department.
• Overseeing annual "Images Photo Contest."
• Facilitating correspondence and postings for the Career Opportunity site/Handshake.
• Assisting SOD Building Liaison with building access to the SOD and serving as liaison to OneCard Office and Campus Police.
• Managing mailbox, locker, and bench assignments for first and second year dental students.
• Scanning and electronic filing of student records.
• Supporting annual "Vendor & Career Fair" and partnering with student organizer.
• Composing and distributing minutes of meetings.
• Overseeing bulletin boards and approving postings.
• Ordering supplies and equipment and maintaining adequate stock of departmental supplies and equipment.
• Making photocopies.
• Supporting all functions and personnel of the Office of Student Programs.

Other duties as requested.

Shift

This position is scheduled 8:00 AM - 4:30 PM, Monday through Friday.

On rare occasions, this position will have some evening/weekend work required on an as needed basis.

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary Education or training beyond high school may be substituted for experience.

Preferred Qualifications

An associate's degree or an equivalent combination of education and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Successful applicants will have the following:

• Excellent organizational skills
• Attention to detail
• Excellent customer service skills
• Problem solving ability
• Flexibility
• Ability to demonstrate initiative and pride in responsibilities.

Experience with Microsoft Office Suite, especially Word, Excel, Outlook, PowerPoint, and Access.

Anticipated Hiring Range

Starting compensation range is from $17-19 an hour and will be commensurate with experience.

Application Deadline

For best consideration, apply by May 12th, 2025. Applications will be accepted until this position is filled, so apply today!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.