Front Desk Associate

Atrium Hospitality; Kansas City (MO); On-site; USD 14,000 - 16,000; Part time

Job summary

Join a dynamic team at a world-class property where your engaging personality will create unforgettable guest experiences. As a Front Desk Associate, you'll be the first point of contact for guests, providing exceptional service and ensuring their needs are met. This role offers a unique opportunity to grow your career in hospitality while being part of a culture that values teamwork, respect, and innovation. With competitive pay, great benefits, and exciting perks, you'll be recognized for your dedication and commitment to excellence. If you’re passionate about making a difference in people's lives, this is the perfect opportunity for you.

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Additional Property-Specific Perks

Qualifications

• Engaging personality to create memorable first impressions.
• Ability to assist guests with inquiries and hotel services.

Responsibilities

• Provide exceptional customer service and check guests in.
• Assist guests with sending and receiving faxes and packages.

Skills

Customer Service

Verbal Communication

Written Communication

Computer Skills

Education

High School Diploma or Equivalent

Tools

Property Management System

Job description

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Hotel

Kansas City Embassy Suites

7640 NW Tiffany Springs Pkway

Kansas City, MO 64153

Front Desk Associate

Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Service

This role plays an important part in our culture:

• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
• You will assist guests with sending and receiving faxes, packages and mail
  
  

Perseverance

• Help to resolve problems through recovery when things aren’t quite right
  
  

Inclusion

• You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.
  
  

Respect

• You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success
  
  

Innovation

• You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions
  
  

Teamwork

• As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
  
  

What do we need from you to be successful in this role?

• High school diploma or equivalent
• Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people
• This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.
• The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary
• The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift
• Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.
  
  

__________________________________________________

At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including

Daily Pay – Get paid when you need it

Exclusive Travel Discounts – Save big at Marriott and Hilton properties

401k Plans – Invest in your future

Comprehensive Medical Insurance – Your health matters to us

Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

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