Patient Access & Verification Specialist

The Christ Hospital Health Network; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

The Christ Hospital Health Network is seeking a Patient Access/Registration professional to obtain and verify essential patient demographics and financial information. Responsibilities include scanning IDs into OnBase, obtaining EMTALA signatures, and updating insurance details to maximize reimbursement while ensuring patient safety.

Ideal candidates have 1–3 years in Registration, Billing, or Customer Service, with knowledge of hospital policies and infection control.

Qualifications

• Analytical skills to make decisions based on patient and clinical context.
• Proficient with multiple computer systems.
• Knowledge of Epic, Passport, OnBase, Midas software.
• Familiar with Microsoft Office products.
• Knowledge of health insurance coverage and billing basics.
• Excellent communication and problem-solving with customers.

Responsibilities

• Obtain and verify patient demographic and financial information to ensure quality care and reimbursement.
• Scan identification documents into OnBase.
• Obtain EMTALA notification signature.
• Notify clinical staff when patients present in critical condition.
• Update insurance information on the patient account.

Skills

Analytical skills

Communication

Problem solving

Customer service

Flexibility & organization

Medical terminology understanding

Interpersonal skills

Education

High School Diploma

Associates degree preferred

Tools

Epic

Passport

OnBase

Midas

Microsoft Office

Job description

The Christ Hospital Health Network is seeking a Patient Access/Registration professional to obtain and verify essential patient demographics and financial information. Responsibilities include scanning IDs into OnBase, obtaining EMTALA signatures, and updating insurance details to maximize reimbursement while ensuring patient safety.

Ideal candidates have 1–3 years in Registration, Billing, or Customer Service, with knowledge of hospital policies and infection control.