Patient Access & Eligibility Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking a Registration and Billing Specialist to verify patient demographics, insurance coverage, and financial information for accurate billing and quality patient care.

You will coordinate with clinical and financial staff, obtain signatures, and ensure compliance with payer requirements while handling frontline inquiries and helping patients navigate payment options.

Qualifications

• High school diploma required; an associate degree preferred or equivalent experience.
• 1–3 years in Registration, Billing, Customer Service, or MCO environments.
• Knowledge of hospital billing, insurance concepts, and patient financial interactions.

Responsibilities

• Analyze patient accounts to maximize reimbursement and ensure accurate documentation.
• Verify insurance benefits and determine coverage priority.
• Collect co-pays and signatures for revenue cycle documents.
• Communicate with patients and clinical staff to resolve questions and ensure compliance.

Skills

Analytical skills

Computer literacy

Epic & OnBase

MS Office

Third-party payor

Health insurance

Customer service

Medical terminology

Education

High school diploma

Associates degree preferred

Tools

Epic

Passport

OnBase

Midas

Microsoft Office

Job description

The Christ Hospital Health Network is seeking a Registration and Billing Specialist to verify patient demographics, insurance coverage, and financial information for accurate billing and quality patient care.

You will coordinate with clinical and financial staff, obtain signatures, and ensure compliance with payer requirements while handling frontline inquiries and helping patients navigate payment options.