Patient Access & Eligibility Specialist

The Christ Hospital; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Christ Hospital in Cincinnati is seeking a revenue cycle professional to obtain and verify patient demographic, financial, and insurance information to support high-quality patient care and optimal reimbursement. The role involves scanning documents into OnBase, verifying EMTALA-related details and notifying clinical staff of critical conditions.

Responsibilities include analyzing accounts, understanding insurance plans, completing MSPQ questionnaires, coordinating with Financial Counselors,

Qualifications

• Analytical skills required to assess patient accounts and healthcare data.
• Strong communication and problem-solving abilities for customer interactions.
• Familiarity with hospital financial processes and insurance terminology.

Responsibilities

• Analyze patient accounts and evaluate financial data to maximize reimbursement for services.
• Verify patient demographics and insurance information; ensure proper identification for care and billing.
• Maintain knowledge of insurance regulations and provider networks relevant to the hospital.
• Complete MSPQ questionnaires for appropriate patients and document required information.
• Obtain and document clinical referrals; coordinate financial assistance with Financial Counselor.
• Ensure timely collection of co-payments and deposits per protocols.
• Communicate with physicians, staff, and patients to resolve billing questions.

Skills

Analytical skills

Excellent communication

Problem solving

Customer service

Education

High School Diploma

Associates Degree or equivalent

Tools

Epic

Passport

OnBase

Midas

Microsoft Office

Job description

The Christ Hospital in Cincinnati is seeking a revenue cycle professional to obtain and verify patient demographic, financial, and insurance information to support high-quality patient care and optimal reimbursement. The role involves scanning documents into OnBase, verifying EMTALA-related details and notifying clinical staff of critical conditions.

Responsibilities include analyzing accounts, understanding insurance plans, completing MSPQ questionnaires, coordinating with Financial Counselors,