Patient Access Tech — Off-Campus ER, Day Shift (.75 FTE)

MultiCare Health System; Lacey (WA); Hybrid; USD 34,000 - 51,000; Full time

Job summary

MultiCare is seeking a Patient Access Technician in Lacey, WA to greet patients at an Off-Campus Emergency Department and handle admissions/registrations. The role collaborates with financial and clinical teams to create a streamlined patient experience.

The position requires graduation from a health vocational program and may consider one year of admitting or customer service experience in lieu of education. This is a 0.75 FTE, day shift in an on-site environment.

Qualifications

• Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance or medical general is required.
• One year of admitting, billing, registration or customer service experience may be considered in lieu of education.

Responsibilities

• Welcome patients and complete admissions/registrations according to organization policy and regulatory requirements.
• Obtain inpatient bed assignments and complete arm banding, addressograph plate and necessary forms.
• Pre-admit scheduled inpatient, outpatients and ambulatory patients to facilitate admission/registration.
• Obtain direct admit information and enter a reservation in the system to notify other areas.
• Conduct comprehensive bedside or telephone interviews to obtain demographic, insurance and third-party information.
• Perform eligibility verification and resolve discrepancies, determine need for financial assistance and refer to Financial Counselor as needed.

Education

Health vocational program in patient access or related field

Job description

MultiCare is seeking a Patient Access Technician in Lacey, WA to greet patients at an Off-Campus Emergency Department and handle admissions/registrations. The role collaborates with financial and clinical teams to create a streamlined patient experience.

The position requires graduation from a health vocational program and may consider one year of admitting or customer service experience in lieu of education. This is a 0.75 FTE, day shift in an on-site environment.