Patient Access Technician — Off-Campus ER (12-hr Shifts)

MultiCare Health System; Lacey (WA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

Employee Assistance Program

Job summary

MultiCare Health System is seeking a Patient Access Technician (PAT) for their Off-Campus Emergency Departments in Washington. The role involves greeting patients and coordinating admissions with clinical and financial teams, delivering a welcoming patient experience.

The position supports inpatient and outpatient admissions with emphasis on accuracy, timely registration and coordinated handoffs. Off-campus EDs offer flexible schedules and essential patient access work in a community setting.

Qualifications

• Graduate of health vocational program such as patient access or medical billing, required
• One year of admitting, billing, registration or customer service experience may be considered in lieu of education

Responsibilities

• Ensure complete and accurate patient admissions/registrations per policy and regulatory requirements
• Obtain inpatient bed assignments and process admissions, including arm banding and forms
• Pre-admit all scheduled inpatients, outpatients and ambulatory patients for smooth registration
• Enter direct admit information and notify other areas via the computer system
• Conduct comprehensive bedside or telephone interviews to collect demographic, insurance and third party information
• Perform eligibility verification and determine need for financial assistance with counselor referral as needed

Skills

Customer service

Admissions processes

Education

Health vocational program graduate (e.g., patient access, medical billing)

Job description

MultiCare Health System is seeking a Patient Access Technician (PAT) for their Off-Campus Emergency Departments in Washington. The role involves greeting patients and coordinating admissions with clinical and financial teams, delivering a welcoming patient experience.

The position supports inpatient and outpatient admissions with emphasis on accuracy, timely registration and coordinated handoffs. Off-campus EDs offer flexible schedules and essential patient access work in a community setting.