Patient Access Team Lead - Throughput & Service

RWJBarnabas Health

New Brunswick (NJ)

On-site

USD 45,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Discounts Through Partners

Job summary

An established industry player in healthcare is seeking a Patient Access Team Lead to enhance patient experiences and operational efficiency. This pivotal role involves greeting patients, ensuring accurate data collection, and providing exceptional customer service. The ideal candidate will demonstrate leadership in a fast-paced environment, supporting both patients and colleagues while overseeing the registration process. Join a team committed to improving community health and delivering high-quality care through innovative strategies. If you're passionate about making a difference in patient care, this opportunity is for you!

Qualifications

  • High School Diploma required; CHAA or CRCR Certification preferred.
  • 5+ years of Patient Access experience preferred.

Responsibilities

  • Provide excellent customer service and gather patient information.
  • Ensure accuracy in patient data and financial clearance processes.
  • Lead the team to meet service collection goals and maintain productivity.

Skills

Customer Service
Medical Terminology
Computer Skills
Knowledge of Billing Regulations

Education

High School Diploma
CHAA or CRCR Certification

Tools

Patient Registration Systems
Insurance Verification Tools

Job description

An established industry player in healthcare is seeking a Patient Access Team Lead to enhance patient experiences and operational efficiency. This pivotal role involves greeting patients, ensuring accurate data collection, and providing exceptional customer service. The ideal candidate will demonstrate leadership in a fast-paced environment, supporting both patients and colleagues while overseeing the registration process. Join a team committed to improving community health and delivering high-quality care through innovative strategies. If you're passionate about making a difference in patient care, this opportunity is for you!
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