Patient Access Team Lead: Throughput & Registration

Stony Brook Medicine; Stony Brook (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Location pay

Job summary

Stony Brook Medicine seeks an Official Job Title TH Instructional Support Associate to join the Patient Access Services team in a full-time role at US-NY-Stony Brook. The position supports registration, insurance verification and financial screening processes and promotes compliant, efficient patient throughput in ambulatory settings.

The role requires an Associate's degree or equivalent experience, strong communication skills, and a focus on patient confidentiality.

Qualifications

• Associate's degree required; or three years in patient access or related revenue-cycle role.
• Demonstrated leadership, communication, and multitasking abilities.
• Ability to work with distressed patients and families in a professional manner.

Responsibilities

• Serve as registration lead in Hospital Outpatient/Admitting Office workflows and guide staff.
• Monitor staff work to ensure timely registrations, insurance verification and copayment collection.
• Support ambulatory throughput including surgery and same-day admissions.

Skills

Leadership qualities

Verbal & written communication

Customer service

Multitasking

Education

Associate's degree in patient access services or medical/hospital registration

Tools

EMR systems

Registration software

Financial/IT systems

Job description

Stony Brook Medicine seeks an Official Job Title TH Instructional Support Associate to join the Patient Access Services team in a full-time role at US-NY-Stony Brook. The position supports registration, insurance verification and financial screening processes and promotes compliant, efficient patient throughput in ambulatory settings.

The role requires an Associate's degree or equivalent experience, strong communication skills, and a focus on patient confidentiality.