Inpatient Access Specialist - Registration & Day Shift

Stony Brook University; Stony Brook (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Stony Brook University in New York seeks a Patient Access Representative for Inpatient Follow Up (Days 12p-8p). The role handles inpatient registrations, insurance verification, securing regulatory signatures and collecting bedside payments, contributing to revenue cycle and patient experience.

Strong communication, multitasking, and PC skills are required; bilingual in English/Spanish is a plus. Prior patient access or hospital experience is preferred.

Qualifications

• Associate's Degree with one year working experience in healthcare, hospitality or related industry, or two years of patient-facing healthcare experience.
• Excellence in verbal and written communication, computing and multi-tasking skills.
• Experience speaking with customers and ability to work under stress.
• Strong PC experience and Microsoft Office (Excel, PowerPoint, Word).
• Ability to work with multidisciplinary teams.
• Must work some holidays; pass days are variable.

Responsibilities

• Completes inpatient registration at bedside with required demographic, regulatory information and signatures.
• Reviews registrations for completeness and assist in other registration areas.
• Ensures compliance regulations and secures consents/regulatory signatures.
• Provides information on financial care counseling resources for self-pay patients.
• Assists in audits of regulatory documents and signatures.
• Move workstation on wheels through patient rooms within registration areas.

Skills

Communication

MS Office

Multitasking

Bilingual

Education

Associate's Degree or 2 years healthcare/patient-facing experience

Tools

EMR systems

Registration IT systems

Job description

Stony Brook University in New York seeks a Patient Access Representative for Inpatient Follow Up (Days 12p-8p). The role handles inpatient registrations, insurance verification, securing regulatory signatures and collecting bedside payments, contributing to revenue cycle and patient experience.

Strong communication, multitasking, and PC skills are required; bilingual in English/Spanish is a plus. Prior patient access or hospital experience is preferred.