Outpatient Patient Access Specialist

Stony Brook University; Stony Brook (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Stony Brook University Hospital seeks a Patient Access Offsite Hospital Outpatient Representative to greet patients, verify demographics and insurance, and secure payments at registration. This role supports the Revenue Cycle by ensuring accurate data, proper consents, and timely financial clearance in a fast-paced outpatient setting.

The ideal candidate has an Associate's degree with 1 year in customer service or related field, or 2 years in ambulatory or revenue cycle settings, and strong

Qualifications

• Associate's Degree with one-year working experience in customer service, public health, medical practice, or hospital revenue cycle role, or two years of demonstrated experience in a hospital ambulatory or specialty medical practice, front-end revenue cycle or other related industry requiring skills that demonstrate experience in access services, insurance reimbursement or payment collection.
• Demonstrated excellence in verbal and written communication, computing and multi-tasking skills.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Greet patients and assist with registration in an Offsite Hospital Outpatient setting.
• Verify demographic and insurance information and ensure complete registrations and financial clearance.
• Secure necessary consents and signatures and document in the EMR system.
• Collect POS payments (co-pays, deposits, deductibles) at registration and coordinate with financial counselors as needed.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Education

Associate's Degree

2 years experience alternative

Tools

EMR System

Job description

Stony Brook University Hospital seeks a Patient Access Offsite Hospital Outpatient Representative to greet patients, verify demographics and insurance, and secure payments at registration. This role supports the Revenue Cycle by ensuring accurate data, proper consents, and timely financial clearance in a fast-paced outpatient setting.

The ideal candidate has an Associate's degree with 1 year in customer service or related field, or 2 years in ambulatory or revenue cycle settings, and strong