Patient Access Team Lead: Revenue Cycle & Care Coordination

CommonSpirit Health; Lincoln (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

CHI Health St. Elizabeth in Lincoln, Nebraska, is seeking an experienced Patient Access Team Lead to provide subject-matter expert leadership within the revenue cycle, coordinating workflows across emergency, admitting, and registration areas.

You will act as the primary escalation point for complex insurance and patient account issues, driving operational excellence and regulatory compliance. Each day you will guide Patient Access Representatives, Financial Counselors, and eligibility staff to

Qualifications

• 3–5 years of experience in patient access, healthcare registration, admitting, or a related hospital-based access role.
• Prior experience functioning in a senior, advanced, or lead capacity within patient access or registration.
• Demonstrated knowledge of insurance verification, patient financial processes, and EMTALA requirements.

Responsibilities

• Provide operational leadership for hospital-based patient access areas and coordinate workflows across emergency, admitting, and registration departments.
• Mentor Patient Access Representatives, Financial Counselors, and eligibility staff to ensure accurate and timely registration activities.
• Escalate complex insurance and patient account issues and ensure regulatory compliance while maintaining service quality.

Skills

Leadership

Mentoring

Insurance verification

EMTALA

Regulatory compliance

Process improvement

Epic

Meditech

Education

Bachelor's degree in business management or healthcare administration

Tools

Epic

Meditech

Job description

CHI Health St. Elizabeth in Lincoln, Nebraska, is seeking an experienced Patient Access Team Lead to provide subject-matter expert leadership within the revenue cycle, coordinating workflows across emergency, admitting, and registration areas.

You will act as the primary escalation point for complex insurance and patient account issues, driving operational excellence and regulatory compliance. Each day you will guide Patient Access Representatives, Financial Counselors, and eligibility staff to