Patient Access Team Lead — Communications & Bedboard

Stony Brook University; Town of Southampton (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Stony Brook University, located in Southampton, is seeking a Patient Access Services Team Lead to oversee communications in a healthcare setting. This role involves managing clerical support staff and ensuring high-quality patient interactions and operational efficiency.

The ideal candidate will have extensive experience in healthcare revenue cycles, strong leadership skills, and a proven ability to multitask in a fast-paced environment. Excellent communication skills are essential. Join our team to help enhance patient care!

Qualifications

• Five years in Healthcare/Revenue Cycle.
• Three years in staff supervision/leadership.
• Two years Patient Access experience.
• One year switchboard/bedboard experience.

Responsibilities

• Oversee clerical staff operations.
• Manage telephone switchboard.
• Ensure operational goals are met.
• Coordinate with departments for patient needs.

Skills

Healthcare/Revenue Cycle experience

Staff supervision

Customer service skills

Strong communication skills

CPT, ICD-10, medical terminology

Analytical skills

Microsoft Office proficiency

Job description

Stony Brook University, located in Southampton, is seeking a Patient Access Services Team Lead to oversee communications in a healthcare setting. This role involves managing clerical support staff and ensuring high-quality patient interactions and operational efficiency.

The ideal candidate will have extensive experience in healthcare revenue cycles, strong leadership skills, and a proven ability to multitask in a fast-paced environment. Excellent communication skills are essential. Join our team to help enhance patient care!